SHIPPING
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Do you offer International Shipping?
Kindly understand that we do not offer international shipping on orders made on our official website at this time. Please contact our customer service for more information on how our products can be shipped to your designated country. -
How long does it take before I can receive my order?
Once you place your order, it will be processed and shipped within 3 business days. Following that, standard shipping typically takes up to 5-7 business days for transit. However, orders can often be delivered within 2-7 business days after purchase. Upon shipment, you will receive a shipping no... -
I have not received my order, what should I do?
If you have not received your order, we understand your concern. Here are a few steps you can take: Check the tracking information: Use the tracking number provided in the shipping confirmation email or on the order status page (log in here) to track the progress of your order. This will give yo... -
Why am I getting multiple packages for my order?
Sometimes, you may receive multiple packages for a single order. This typically occurs for two main reasons: Order Fulfillment from Multiple Warehouses: To ensure faster delivery times and optimize shipping costs, we fulfill orders from different third-party warehouses. Sometimes items from an o...